Privacy Policy
ZX Distributor (“ZX Distributor,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zxdistributor.com or engage with us as a wholesale/business customer.
1. Information We Collect
We may collect the following types of information:
- Business & Contact Information: Name, company name, email address, phone number, mailing/shipping address, and billing information.
- Order & Transaction Information: Purchase history, invoices, payment details, and credit application information.
- Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies or similar technologies.
- Communications: Records of correspondence when you contact us via email, phone, or our website contact form.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill wholesale orders and fulfillment requests
- Evaluate and manage credit applications
- Communicate with you regarding orders, invoices, pricing, and account updates
- Provide customer support and account management
- Improve our website, products, and services
- Comply with legal, tax, and regulatory obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Shipping & Logistics Partners: To fulfill and deliver orders
- Payment Processors: To securely process payments
- Service Providers: Who assist with business operations (e.g., accounting, IT support)
- Legal & Regulatory Authorities: When required by law or to protect our legal rights
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.
6. Data Retention
We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing of your information
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.